What is the Big Barker Return Policy?

While most dogs love the bed right away, it's not uncommon for some dogs to take up to a few weeks before getting used to a new bed. Don't worry, almost all dogs fall in love with the bed, it just takes some dogs longer than others.

"Our 85 pound rescue dog (River) loves the large size Big Barker bed. As soon as he saw it, he jumped on and laid down. He has been sleeping on it every night since! Thanks for making a great dog bed."

- Mike Andrus

Dog and Boy on Big Barker bed

"This handsome hound, Amos, is loving his new Big Barker! He is so happy to be able to spread out at night without sleeping on the floor and his tendinitis has already showed signs of improvement after just a few weeks of using it! Thanks for making an awesome product in America to love on these loyal giants."

- Shaina Brady

Two dogs on two Big Barker beds

Despite most dogs loving their Big Barker, your dog can test drive their new Big Barker in your home for a full 365 days. Anytime within that year, if either you or your dog is anything less than thrilled and 100% satisfied with your purchase, you can return your order to our warehouse for a full & friendly refund or exchange.

We also believe that in order to have the best possible shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not thrilled with your order, just contact us, and we'll send a prepaid shipping label.

We want to make sure your dog has a chance to use it, break it in, and give it a good test drive. It's perfectly ok if it comes back with some hair or drool marks! A full 100% refund will be issued for all returns received in acceptable condition. The only beds we can not take back are beds with stains, rips, or tears.

Note: Our return policy only applies to orders placed directly with Big Barker. If your bed is purchased from another retailer such as Amazon or Chewy your order is subject to their return policy. To take advantage of Big Barker’s 1 year risk free trial, guaranteed free shipping and returns, order with us directly.

If you have any questions, feel free to email info@bigbarker.com or call 267-797-2547.