You've Got Questions? We've Got Answers!
Curious about sizing, materials, or keeping your pup’s favorite snooze spot squeaky clean? We’ve got you covered with tips and tricks to ensure your dog’s comfort is top dog. If you don’t see the answer you need, feel free to fetch more help —we’re here to help make your pup’s dreams even cozier! 🐾
General Questions
What's included in a Barker Bed kit?
A Barker Bed Kit typically includes all the essential components needed to create a comfortable and durable resting space for your dog. While the specific contents may vary by product, a Barker Bed Kit often features:
- Orthopedic Mattress: Designed to provide superior support and relieve pressure on joints, perfect for older dogs or those with orthopedic needs.
- Durable Outer Cover: Made from water resistant and machine-washable materials for easy maintenance.
- Dog Bed Bolsters: Raised, cushioned edges or sides that surround part or all of a dog bed. They are designed to provide added comfort and support for dogs, mimicking the feeling of a cozy nest. (Included in the Headrest or Sofa Kits).
- Inner Waterproof Liner (Sold Separately): Perfectly fitted for Barker Beds, this 100% waterproof, silent liner provides unmatched protection against leaks while ensuring comfort for puppies and senior dogs with bladder issues.
Help! My dog won't use the bed!
While most dogs love the bed right away, it's not uncommon for some dogs to take up to a few weeks before getting used to a new bed.
Please check out our guide to help your dog get used to their new bed for advice.
Most importantly though, just give it time.
If your dog ends up not loving the bed, please refer to our Return Policy for details on how to get a refund.
Sizing
What size should I get?
To choose the right Barker Bed size and style, consider your dog’s weight, sleeping habits, and available space. For large breeds, select the larger sizes to ensure full body support. Measure your dog when stretched out to confirm the bed will fit comfortably. It’s recommended to get a bed 3-4 inches larger than your dog to ensure maximum comfort. Styles like the Headrest Edition offer a built-in pillow for dogs that enjoy head support, while the Sleek Edition is ideal for those who like a flatter surface. Matching the bed’s dimensions to your space and your dog’s preferences will ensure maximum comfort and durability.
If you are unsure what size bed would be best, please look at our Size Guide for more information.
Is there a size guide?
If you are unsure what size bed would be best, please look at our Size Guide for more information.
Returns/Exchanges
How can I return/exchange a product?
If you need a different size or model, we’re happy to help, provided it’s in stock. Please note that foam products cannot be returned or exchanged once unwrapped; use the cover to check fit before unrolling. Covers can be returned or exchanged only if unused. Returns without proper authorization may not qualify for a refund or exchange. If your product arrives damaged or defective, contact us so we can promptly arrange a replacement or refund. For more information about Returns and Exchanges, please read our Return Policy.
If you would like to initiate a request for a Return or Exchange, please visit our Return/Exchange Request page.
How do I request a refund?
If you would like to initiate a request for a Return or Exchange, please visit our Return/Exchange Request page.
Warranty
Does Barker Beds offer a warranty?
Barker Beds come with a 10-year "No Flatten" warranty, ensuring the foam will retain at least 90% of its original shape and support over time. If your bed flattens or sags within this period, we’ll replace it at no cost to you. This warranty reflects our commitment to providing durable, long-lasting comfort for your dog. Please note that bed covers, damage related to misuse, etc are not covered under warranty.
How do I register my warranty?
To register your bed for a 10 Year “No Flatten Warranty,” please visit our Warranty Registration.
Shipping
When will my order ship?
Once you place your order, all items that are in stock are dispatched within 1 to 2 business days. Any order placed over the weekend will be processed the following Monday (or if Monday is a holiday, the next business day).
International Shipping
Barker Beds are available for international shipping.
Important: We do not offer free returns on international orders, thus if a return is accepted, we will not refund shipping fees paid.
Does Barker Beds offer a discount on shipping?
Yes! Barker Beds offers FREE shipping on all domestic orders over $49.95.
Are Barker Beds...?
Are Barker Beds clinically proven to increase dog's quality of life?
Yes! In a clinical study conducted by University of Pennsylvania, owners reported that the Big Barker bed reduced joint pain and stiffness, improved joint function and gait, and led to improved nighttime restfulness in large dogs with arthritis. Read the full study to learn more!
Are Barker Beds CertiPUR-US® certified?
Yes! Every piece of foam in Barker Beds is proudly certified by CertiPUR-US®, ensuring it meets rigorous standards for low emissions, safe content, optimal performance, and long-lasting durability. This certification guarantees that our foam is free from harmful chemicals like heavy metals, formaldehyde, and ozone depleters, while also being made without PBDEs, TDCPP, or TCEP flame retardants. With Barker Beds, you can rest easy knowing your dog’s comfort and safety are always our top priority!
Learn more about how our beds are made.
Are the beds waterproof?
The Barker Bed Covers are water-resistant but not 100% waterproof. Drool, licking, or wet fur will not get through the fabric, but water spills or pee accidents that are left on the cover will get through.
If you are interested in making your bed 100% water-proof, please consider the Waterproof Liners.
Are the beds chew-proof?
While the covers are “tear-resistant,” they are not chew-proof. The covers can withstand nesting and digging, but a determined dog could chew through and tear the covers. The zippers and seams are hidden to avoid dogs targeting those points on the cover to lessen the likelihood of them chewing on the covers.
Please contact us if you have any questions about replacement covers.
Care Instructions
How to Care for your Machine Washable Covers and Liners
Barker Bed Covers
To wash your Barker Bed cover, remove it and machine wash with cold water on a gentle cycle. Use mild detergent and avoid bleach or harsh chemicals. Air dry only. Do not iron or dry clean. Regular washing will help keep your cover fresh and comfortable for your dog.
Waterproof Liners
If your liner needs to be laundered, use warm water and dry on low for no more than 10-15 minutes. Please Note: High temperatures can damage the waterproof backing.
Still Got Questions ?
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Contact Us:
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General Inquiries:
Feel free to ask about our products, services, or anything else—we'd love to hear from you!
We aim to respond to all messages within 24–48 business hours. Thank you for reaching out to us!
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10008 State Route 43
Streetsboro, Ohio 44241
Monday-Friday
8am-5pm
Holiday hours may vary.