FREQUENTLY ASKED
How does the 10 Year Warranty work?
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Our 10 year, “can’t flatten, won’t flatten” warranty guarantees that your dog's bed will not flatten and will retain at least 90% of its shape or we replace the foam for free for 10 entire years!
Just contact us with a picture and we'll have a new piece of foam to you in no time.
Please note, the warranty does not cover damage to the bed covers or any damage caused by chewing.
How long will it take my order to ship?
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Most orders ship within 1 business day.
All orders ship via Ground Shipping by default, which can take anywhere from 2-7 business days to arrive at your door, depending on how far you live from the warehouse.
Do you ship internationally?
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Yes, we do! Just add your products to your shopping cart, and international shipping, taxes, and duties will be calculated during checkout.
How do I return a product if I need to?
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You have a full 180 days to try any Big Barker bed in your home. If, for any reason, it's not working out, just contact us and we'll happily arrange the return for you.
Please note that products other than beds have a 30-day return policy.
Embroidered covers are not eligible for returns.